Contact
The Coconut Company
Phone : +9199950 65751
E-mail: care@thecoconutcompany.in
Address: 16/147, Chengannur Kidangannur Road, Premier Building, Chengannur,
Alappuzha, Kerala, 689121
Frequently Asked Questions
Explore our FAQ section to find answers to common questions and make your shopping experience seamless.
What materials are your cookware products made from?
Our cookware is crafted from high-quality materials such as stainless steel, cast iron, and non-stick aluminum. Each product page provides detailed information about the materials used to help you choose the best option for your cooking needs.
Are your cookware items compatible with induction cooktops?
Yes, many of our cookware pieces are induction-compatible. Please refer to the product specifications on each item's page to confirm compatibility with induction cooktops.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for unused and undamaged products. If you're not satisfied with your purchase, please contact our customer service team within 15 days of delivery to initiate the process.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can use this number on our website's tracking page to monitor the delivery status of your order.
Do you offer any warranties on your cookware?
Yes, we stand by the quality of our products and offer a one-year warranty against manufacturing defects. If you encounter any issues, please reach out to our support team for assistance.